Feedback Solutions for Credit Unions.

With so many services available to members, it’s more important than ever to understand and develop relationships with each of your members.

With the help of a membership feedback program, credit unions can:

Gain a deeper understanding of members

Increase satisfaction ratings

Improve services

Further enhance value

Inquisium’s membership feedback solution empowers credit unions to effectively and efficiently gather member intel. By streamlining the process of collecting immediate feedback, credit unions can stay on top of the satisfaction of its members and identify their needs, wants and concerns. Inquisium provides credit unions with all the resources needed to listen and respond to members in real-time and improve membership retention rates.

Request Demo

What’s in it for credit unions?

  • Gather member feedback immediately after a transaction

  • Gain insights on what drives satisfaction, loyalty and engagement

  • Uncover gaps in offerings and services

  • Develop and maintain strong relationships to create the human connection members seek

  • Automatically share reports with internal stakeholders

  • Leverage feedback to drive future strategy and action plans

Credit Unions

Hills Bank Logo First Republic Bank Logo Ocean Bank Logo Lincoln Savings Bank Logo Equity Bank Logo

77% of customers are satisfied enough with their banking relationship to recommend their primary provider.

EY, Global Consumer Banking Survey 2014