Group Business Feedback Programs.

Bring Group Business Insights to Life

In today’s competitive hotel landscape, it’s critical that hotels provide meeting planners with a flawless and memorable experience that will make them want to return to their property. But in order to win a piece of the group business pie, hotels need to understand what meeting planners need.

With the help of a planner feedback program, hotels can gain a deeper understanding of what planners are seeking and a hotel’s ability to respond to those needs. Once a hotel is selected, the property should continue to monitor planner satisfaction during the planning, event, and post-event stages to:

  • Engage in a continuous dialog to meet planner needs

  • Address issues as they arise

  • Ensure future events are even better

Group Business

Inquisium’s planner feedback solution empowers hotels to effectively and efficiently gather event planner intelligence. By continuously collecting feedback, hotels can stay in touch with planners and identify their needs, wants and concerns.

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Group Business for Hoteliers

What’s in it for hoteliers?

  • Track property performance on key indicators over time

  • Gain actionable insights on what drives satisfaction, loyalty and engagement

  • Uncover gaps in planner needs and hotel offerings and services at each stage of the planning life cycle (sourcing, planning, event, post-event)

  • Engage in a discussion at each life cycle stage to create relationships that directly improve group business performance

  • Selectively and flexibly share reports with internal stakeholders

"The estimated hotel revenue associated with meetings and events totals $103 billion"

Frost and Sullivan