With so many services available to members, it’s more important than ever to understand and develop relationships with each of your members.
Gain a deeper understanding of members
Increase satisfaction ratings
Further enhance value
Inquisium’s membership feedback solution empowers credit unions to effectively and efficiently gather member intel. By streamlining the process of collecting immediate feedback, credit unions can stay on top of the satisfaction of its members and identify their needs, wants and concerns. Inquisium provides credit unions with all the resources needed to listen and respond to members in real-time and improve membership retention rates.
Gather member feedback immediately after a transaction
Gain insights on what drives satisfaction, loyalty and engagement
Uncover gaps in offerings and services
Develop and maintain strong relationships to create the human connection members seek
Automatically share reports with internal stakeholders
Leverage feedback to drive future strategy and action plans