BETTER FEEDBACK.
BETTER INSIGHTS.


If you're looking for great online survey software or a feedback management platform, you've come to the right place. With Inquisium, you can create survey programs that produce reliable insights for smart decision making.

A Survey as Unique as your Audience

Take away the labels. Take away the computers, the tech, the data, and you still have one thing: a person. People are at the heart of every data point gathered and every dollar spent. Inquisium's survey software gets you closer to the unique individuals behind the data, so you can create the experiences they have been looking for.



Understand Them to Connect with Them

When you understand your audience, everything changes: the way you market, the events you host, the products you create, the way you engage, and even the metrics that determine success. With Inquisium, you don't just sell a product — you serve people.



Reliable Insights for Smart Decision Making

Jean Conway

JEAN CONWAY

Chief Culture Officer

OFFICE ENVIRONMENT:

7/10

PERKS:

5/10

61% of employees who rated their office environment as a 7 also rated office perks as a 5.

83% of employees who rated office perks as “somewhat dissatisfied” mention “coffee” in feedback.

INSIGHT:
Create additional break rooms with access to higher quality coffee for better employee collaboration.

Learn More
Aston jones

ASTON JONES

Concert Enthusiast

MUSIC:

9/10

EXPERIENCE:

6/10

59% of attendees who rated the quality of music as a 9 also rated the experience as a 6.

74% of attendees who rated their experience 5 through 7 mention “food” in feedback.

INSIGHT:
Raise concert ratings by adjusting timing with food trucks.

Learn More
Jeri Sullivan

JERI SULLIVAN

VP of Customer Experience

CUSTOMER SATISFACTION:

9/10

NPS:

8/10

92% of customers who rate their overall support experience as 9, also recommended the product as an 8 on a scale of 1-10.

78% of customers who recommended the product as an 8 or higher mention “rewards” in feedback.

INSIGHT:
Improve customer loyalty program and create new reward offers for those positively recommending the product.

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TROY WHALEN

Travel Connoisseur

GUEST SATISFACTION:

8/10

RESORT AMENITIES:

6/10

86% of hotel guests who rated their vacation stays as an 8 also rated resort amenities as a 6.

67% of hotel guests who rated resort amenities 4 through 6 mention “gym” in feedback.

INSIGHT:
Extend hotel gym hours to accommodate early risers before they hit the beach.

Learn More
Coastal Federal Credit Union Success Story

SUCCESS STORY

Coastal Federal Credit Union measures member satisfaction to increase loyalty

To deliver the right services and support, Coastal Federal relies on member feedback. Now, they can get feedback from more members, more quickly, and use that intel to create a clear path to member loyalty.

Read
Design Crimes

eBook

Design Crimes: How to Fix 12 Common Survey Mistakes

There's a right way – and a lot of wrong ways – to build an online survey. Here's how to get more responses from your surveys, every time.

Read
Aberdeen + Inquisium: How to make Voice of the Customer programs rock

Report

Aberdeen + Inquisium: How to make Voice of the Customer programs rock

Ready for 91% retention, 53% first-contact resolutions, and 1.9% faster response rates? This report tells you how it's done.

Read
How US Census data amplifies survey results

Blog

34 Ways to Increase Survey Response Rates

Every once in a while, it's a good idea to step back and examine your response rates. Here are a few ideas to get you started.

Read

  • “Moving the needle gets harder and harder as we continue to improve; however, we're confident we have what we need in Inquisium's feedback management platform.”

    Susie McBride

    Director of Human Resources, Checkers & Rally's

  • “We needed flexibility and customization in our feedback solution. Our company has distinct needs that can't be met with an off-the-shelf solution.”

    Jorinne Jackson

    Human Resources Director, DPR Construction

  • “After using our internal tool just once, I never wanted to conduct another survey with it again. We needed a better solution to help put the right questions in front of the right people and Inquisium helps us do just that.”

    Dawn Anderson

    Consumer Research Manager, Polaris